- Duration or period as well as terms of warranty shall be provided by the manufacturer or as stated in the warranty card.
- Customers must keep their original invoice/receipt and warranty card (if issued
- Warranty may not be availed of in the event of:
a. Force majeure;
b. Customer’s misuse, abuse, mishandling, negligence, improper storage or operation;
c. Unauthorized repair, alteration or modification;
d. Expiration of period of warranty
- Warranty claims shall be subject to Hafele Philippines Inc. (HPI) verification and investigation. HPI shall determine whether product is still under warranty.
- HPI shall be under no liability whatsoever in respect of the defects arising from section 3.